Legat Owen, property managers for key retail sites including Barons Quay and Winsford Cross, faced persistent issues with their fire alarm systems, which affected operations and safety.
Barons Quay is a modern retail and leisure destination in Northwich, featuring a mix of shopping, dining, and entertainment options. Winsford Cross is a well-established shopping centre in Winsford, serving as a community hub with a variety of retail outlets and services. Both sites require robust fire safety systems to protect the diverse spaces and safeguard visitors and employees, making reliable fire alarm management essential.
The existing fire alarm system at Winsford Cross frequently triggered false alarms, requiring after-hours callouts. These occurrences disrupted site management and raised concerns regarding the reliability of the system.
Legat Owen had challenges with the response times and service quality from the previous fire alarm system provider, which made it difficult to manage the site efficiently and maintain a secure environment.
Jackson Fire & Security conducted a thorough assessment of the existing fire alarm systems to identify issues contributing to false alarms. Regular maintenance schedules were established to minimise the chance of system malfunctions, preventing issues that previously led to late-night callouts.
Jackson Fire & Security also provided Legat Owen with a dedicated account manager for both sites who is on hand to help with any queries regarding their fire alarm systems.
Robi Gaine, Dual Site Centre Manager, said: “I want to express my thanks to the entire Warrington branch team. You have taken on jobs at an impressive speed, and even the council has commented on how quickly things are being done. It’s so appreciated to have someone who can get things sorted so efficiently.”
“The team at Jackson’s have been consistently amazing – professional, efficient and always getting the job done to a high standard.”
Through effective fire alarm system management and timely intervention, Jackson Fire & Security addressed the longstanding issues faced by Legat Owen, transforming the fire safety at both Winsford Cross and Barons Quay. Jackson’s tailored approach not only resolved immediate issues but also positioned both properties for enhanced safety and operational efficiency in the long term. The success of this partnership exemplifies Jackson Fire & Security’s commitment to reliable and responsive fire safety solutions.
Jackson Fire & Security (Warrington) offer a full package of fire and security solutions for businesses across Warrington, St Helens, Widnes, Runcorn, Northwich, Stockport and surrounding areas.
Jackson Fire & Security UK Ltd employ over 60 people from their head office in North Wales and 14 regional branches across the UK. To find your local Jackson branch, please visit: https://jacksonfire.co.uk/branch-directory.
